How do you handle difficult conversations with underperforming employees?

[MelanieWhe]

I’m new to a leadership role and unsure how to give tough feedback without damaging morale. Any advice or frameworks?

 

[MatthewRup]

Handle difficult conversations with underperforming employees by preparing specific examples, staying calm, and focusing on behaviors—not personality. Use empathy and active listening to understand root causes. Collaboratively set clear expectations, offer support or training, and follow up with constructive, ongoing feedback and accountability.