If there is a hold on an electronically deposited check, this may be set up by the financial institution under certain circumstances. These could be instances where the check is for a large amount, the account is new, the account has experienced an overdraft, or the bank has concerns over the collectability of funds from the payer.
When your deposit is not reflecting on Book32, it could be related to delays of processing, wrong payment details or the time bank clearance. Check status of the transaction, re-screen details typed, and call Book32, support with evidence of payment to resolve.
Unless your deposit appears on Book32 it may be because:
1. Processing Time Websites can process payments in 1-3 business days.
2. Wrong Account Number or Method of payment- wrong account number or method used to make payments.
3. System Delay This is because the platform of Book32 can update balances periodically.
4. Pending Approval/ This is the type of deposit that needs approval/ verification.
Solution: Check your bank to have the transactions completed and call the Book32 support to get deposits sorted out